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Deposit not showing: what to do

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Common reasons a deposit is delayed and what to do about it.

Payments · By Denis Satoshi

Common reasons a deposit is delayed and what to do about it.

If a deposit is not showing, the usual cause is network confirmations: the transaction has not reached the required number of blocks yet. Check the status by transaction hash in a blockchain explorer. Less often, funds were sent on the wrong network or to an outdated address — the most dangerous cases, so always verify network and address before sending. If the transaction is confirmed but not credited, contact support with the hash.

Adım adım

  1. Wallet. Log in and open Wallet → Deposit.
  2. Coin. Choose your cryptocurrency and network.
  3. Address. Copy the deposit address or QR.
  4. Send. Send crypto from your exchange/wallet — it credits after confirmations.
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In short, deposit not showing: what to do?
Common reasons a deposit is delayed and what to do about it.
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